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Topic: Business
Number of pages / Number of words: 4 / 862
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The construction industry is highly competitive and is hurt by adverse relationships, absenteeism, low morale, and high turnover. Total Quality Management is a method that can be used by the industry to improve the construction process.

In a study led by Farzad Shahbodaghlou and James Adrian of Bradley University (Peoria Illinois) for the Illinois Department of Transportation (IDOT) a plan for how TQM could improve their department was developed...


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The construction industry is highly competitive and is hurt by adverse relationships, absenteeism, low morale, and high turnover. Total Quality Management is a method that can be used by the industry to improve the construction process.

In a study led by Farzad Shahbodaghlou and James Adrian of Bradley University (Peoria Illinois) for the Illinois Department of Transportation (IDOT) a plan for how TQM could improve their department was developed...


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