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| Topic: |
Business
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| Number of pages / Number of words: |
4 / 879 |
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When a call comes in to the center the name and address pops up on the screen, it also shows the information for a cell phone call. If there is a failure in the phone system that the call is coming from, it will state the failure on the screen. CML is also used to replay the calls, when we get frantic callers who scream and abruptly hang up in the middle of the conversation information is sometimes missed...
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CML is also used to replay the calls, when we get frantic callers who scream and abruptly hang up in the middle of the conversation information is sometimes missed. This feature is very helpful in helping us pick up on things we may have overheard.
CAD which is the acronym for Computer Aided Dispatch system automatically transfers the info from the CML to a different computer screen...
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General points of the essay
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