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Essay's paper info
Topic: Business
Number of pages / Number of words: 21 / 5634
Essay's paper body

Customer expectations

1). Restaurant clean;

2). Friendly staff;

3) to provide food accurate;

4). Proper facilities management;

5). Excellent food, quality and stability;

6). Speedy service.

?. Customer complaints

* Remember: Even if we do not consider themselves done nothing wrong, but the customer is always the most important thing...


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Some complain that restaurant staff can handle any one of, for example:

1). Meals incorrect;

2). Packaging is not correct;

3) product quality problems;

4). Attitude;

5). Unclean, such as tables and chairs.

B. Necessary by the restaurant manager, manager on duty to solve the problem:

1). Food poisoning, or food safety-related diseases;

2)...


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General points of the essay

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