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Topic: Technology
Number of pages / Number of words: 32 / 8877
Essay's paper body

Although definitions vary, OSS typically includes applications geared toward customer acquisition, service provisioning, asset management, network management, customer care, and billing. Increasingly, these applications are becoming more interdependent and carriers are beginning to realize how important a world-class OSS is to effective competition...


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The increasingly competitive telecommunications market, both wireline and wireless, has increased carriers' awareness of the importance of OSS. As a result, companies are investing millions of dollars in their OSS in order to improve operations and create a competitive advantage.

In terms of aggregate spending on OSS, projections differ, mainly because there is no consensus on the exact definition of OSS...


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2. Strategic Quality Management and Customer Satisfaction Paper A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Customer Acquisition And Keeping Customers In Today’S Volatile Market Customer Relations Management Customer Relationship Management with respect to Recurring Deposit Account of SBI and ICICI Customer Relationship Management Customer Requirements Translated Into Products/Services customer service Data mining in customer acquisition Strategic Quality Riordan: Management and Customer Satisfactio in n out customer service customer orientated hot water load management Crm-Customer Relationship Management Customer Relationsihp Management Telecomm Products Marketing Plan

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