Buy custom Strategic Quality Riordan: Management and Customer Satisfactio
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| Topic: |
Business
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| Number of pages / Number of words: |
6 / 1675 |
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Having those goals in place allow the employees to know that they are making a difference within the company. The scorecard is also along the lines of a check sheet, a check sheet is generic and can be used for many different reasons, this way of collecting data could be changed a little to ensure that the data being collected and the jobs that are being performed best suit the company...
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Riordan uses several quality techniques and tools to improve the process of making plastic products in their manufacturing plants. The quality tools used include control charts, surveys; and newly implemented is the six-sigma process. In addition, examples of tools and techniques are used to measure quality and customer satisfaction within Riordan to help develop Enterprise Resource Planning (ERP) and Material Requirements Planning (MRP)...
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