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Remarkably the airline achieved a turnaround rate of 70% of their flights had an average fifteen minutes ground time in 1991. This lessens labour costs, significant productivity advantage in terms of equipment utilization, avoidance of long delays and makes flying with Southwest attractive to the travelers...
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"LUV" refers to the company's core values of respect for individuality and genuine concern for others. "FUN" refers to the company's belief in employees enjoying themselves at work and creating an atmosphere, which allows customers to have fun. The word "Customer" is consistently capitalized in the company's corporate communications and practiced in its customer service performance...
Airline Industry: Southwest Airline Application Of E-Business Strategy Creates Competitive Advantage For Airlines Competitive Advantage Competitive Advantage Competitive Advantage competitive advantage Human Resources And Competitive Advantage In certain cases Porter's Diamond of Competitive Advantage may not be an appropriate framework for the analysis of a nation's sources of competitive advantage. Resources, Competitive Advantage and Internationalisation Strategies of Global Firms Southwest Airlines Competitive Advantages BPO-Comparative Advantage v. Competitive Advantage Competitive Advantage Competitive Advantage This Life Time Has 42048000 Minutes Southwest Airlines - Using Human Resources for Competitive Advantage
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