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Topic: Business
Number of pages / Number of words: 7 / 1745
Essay's paper body

His approach was that there is no reason that work has to be suffused with seriousness and that the professionalism cannot be worn lightly.

In my opinion, such approach, together with the fact that he was the lowest paid CEO (and was proud of it) brought Kelleher closer to his employees. His behavior and his attitude to business enabled him not to go too far from "his people" and not to become someone at the top level who cares only about meeting the needs of company shareholders...


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His behavior and his attitude to business enabled him not to go too far from "his people" and not to become someone at the top level who cares only about meeting the needs of company shareholders.

I think that having reliable and efficient workforce resulted mainly from the fact that Herb was not "The manager" or "The Big Boss" for all those pilots, mechanics and agents who worked for Southwest Airlines...


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