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Objective
Critically analyze the redemption process from both the Company as well as the customer’s point of view, find the bottlenecks, and then recommend a new process for increased customer satisfaction.
Internal Analysis
The Reward Gathering & Redemption Process
The Rewards Redemption process has the following entities and processes: -
Customer Process
1...
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Objective
Critically analyze the redemption process from both the Company as well as the customer’s point of view, find the bottlenecks, and then recommend a new process for increased customer satisfaction.
Internal Analysis
The Reward Gathering & Redemption Process
The Rewards Redemption process has the following entities and processes: -
Customer Process
1...
Essay fragment
General points of the essay
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