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To Mayo, this was not only the key to organizational success, but also the goal to achieving social stability. He also viewed informal group processes as the promoting tool for social integration, as well as stopping absenteeism, turnover, and discontent among employees.

Another important person at this time was Chester Barnard, who combined practical experience in management and corporate affairs with a complex and sophisticated theory of organization and human behavior...

His focus projected from an emphasis on the organization to an analysis of the nature of an individual. He placed priority on tension between the organization and the individual noting that "?organizations are constructed for particular purposes, but they employ individuals who may have widely divergent objectives and desires...

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