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Topic: Business
Number of pages / Number of words: 7 / 1764
Essay's paper body

Customers are much more dissatisfied with the customer service they are receiving than in 2005. The survey results show that 10% fewer customers are satisfied with their interaction with the customer service representatives. This shows that almost 40% of customers are unhappy with the customer service representatives...


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This shows that almost 40% of customers are unhappy with the customer service representatives.

Satisfaction with the overall value that Kudler Foods provides continues to slide with 60% of customers now considering the merchandise purchased to be a good value. In addition, the largest drop in satisfaction was reported in the attractiveness of the stores displays...


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