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Topic: Business
Number of pages / Number of words: 10 / 2718
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The company expects the two organizations to complement each other within the renamed Customer Service and Support (CSS) organization, enabling the company to more consistently handle customer interactions.

PressPass recently asked Todd Parsons, general manager, Customer Service, for more details about how and why the organization is transforming its approach and what it means for customers...


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They not only expect our products to work well, but also expect to easily connect with us to receive information and get their questions answered when they need help. Just a few years ago, about 90 percent of the calls to Microsoft’s contact centers were from customers seeking technical support or asking questions about a product...


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sean guy....customer service A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Customer Driven Organization Customer Service customer service strategies Important Issues In Transforming A Company Into A Market-Driven Organization: Key Challenges To Adopting Market Orientation Within Modern Organizations. Improving Customer Service Principle of Customer Service Customer Service Roles in n out customer service Poor Customer Service The Value of good customer service What constitutes good customer service and makes a company in the fast food industry indispensable? Airbus's New Support Strategy Values Customer Service Internship Experience Customer Tech support

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