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Topic: Business
Number of pages / Number of words: 5 / 1276
Essay's paper body

Manager state the new services that are being marketed aren't available.

Opportunity Identification

1) Increase customer satisfaction. The new vision to: Provide a broad set of products and services to consumer and small business customers using a model of customer intimacy that will build long-term relationships based on trust and value to the customer will no doubt increase customer satisfaction...


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Benchmarking performed on Western Telecom showed high performing sales reps receive 20 percent more revenue per day even though their calls were eight percent longer than Intersect.

3) Becoming trusted advisor. Customers want a "trusted advisor," Furthermore, they have expressed that they want it to be Intersect...


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General points of the essay

Customer Satisfaction Survey A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Customer Satisfaction for Business-to-Business Professional Services customer satisfaction Gap Analysis Intersect Investment Gap Analysis: Intersect Investment Services Gap Analysis: Intersect Investment Intersect Investment Gap Analysis Template Intersect Investment Services Gap Analysis Paper Intersect Investment Services Intersect Investment Situational Analysis Intersect Investment services Problem Solution Problem Solution - Intersect Investment Services Problem Solution: Intersect Investment Services Corporation Problem Solution: Intersect Investment Services

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