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Topic: Business
Number of pages / Number of words: 13 / 3454
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In 1997 the system was hosted on the web using HTML content, and made available on the then-fledgling intranet. As the company grew they had multi-location and had a higher number of employees. This made it difficult to rely in the BoK system that used informal mechanisms. Therefore a more sophisticated system was developed and called People-Knowledge Map (PKM), and provided pointers to experts in the organisation...


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Therefore a more sophisticated system was developed and called People-Knowledge Map (PKM), and provided pointers to experts in the organisation. In 1999 the organisation started to implement KM. The next paragraph is aimed determining the KM needs and focus at Infosys.

2- Knowledge management needs and focus

The primary goals in embarking in KM was to ensure productivity, efficiency and quality were sustained, as the company grew and as large numbers of employees were inducted...


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