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Essay's paper info
Topic: Business
Number of pages / Number of words: 13 / 3441
Essay's paper body

Roles and activities that HRM are responsible for include:

? recruitment and selection

? training and development

? human resource planning

? provision of contracts

? provision of fair treatment

? provision of equal opportunities

? assessing performance of employees

? health and safety

? disciplining individuals

? dealing with grievances

? dismissal

? redundancy

? encouraging involvement

The report will take into account these areas within the four sections shown below and will analyse how well the business is carrying out HRM as a whole...


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This is because increasing competition is forcing a 24/7 environment in order to retain a competitive customer satisfaction rate at the company. These drastic increases in employee targets have caused various problems within the call centre in terms of finding employment with sufficient skills and work flexibility levels...


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General points of the essay

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