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| Topic: |
Business
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| Number of pages / Number of words: |
6 / 1483 |
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It is easy to forget that the public is the ultimate customer for most projects. Therefore, the project manager must also strongly relate with the customer's goals. Having ultimate responsibility for success or failure, the project manager must provide project direction; planning; control of all costs, schedules, and resources; and customer satisfaction...
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Guest's (1987) initial reconstruction of the core tenets of HRM within the British context identified the role of line managers as one of the central components of HRM. He stated that the attitudes of line managers, along with their behavior and practices, were crucial if the importance of human resources was to be genuinely recognized and integrated into the organization...
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General points of the essay
The Customer Comes Second
"Human Resource Management advocates the devolution of people management from the Human Resource function to line management. However, research shows that this is difficult to achieve in practice (Gratton et al, 1999.) Discuss why this is the case...
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