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Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
6 / 1657 |
Essay's paper body
Katrina Heinz, the CEO of Global Communications, is confident that the company will benefit greatly by marketing more locally and by becoming a more global provider. Katrina's perspective as a stakeholder is that outsourcing their technical calls to Ireland and India will give GC "the opportunity to reduce unit costs for handling calls by nearly 40%...
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Katrina's perspective as a stakeholder is that outsourcing their technical calls to Ireland and India will give GC "the opportunity to reduce unit costs for handling calls by nearly 40%." This means that they will have to downsize the call centers and let some employees go. Katrina, as the CEO, is faced with the ethical dilemma of how to implement the outsourcing plan while being fair to the current call center representatives...
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General points of the essay
GAP ANALYSIS: GLOBAL COMMUNICATIONS
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Gap Analysis (Global Communications)
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Gap: Global Communications
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Global Communications. Global Communications (GC)
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