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Essay's paper info
Topic: Business
Number of pages / Number of words: 3 / 771
Essay's paper body

Every month, Enterprise measures customer satisfaction with each local branch through telephone surveys of hundreds of thousands of their customers. Each branch earns a ranking based on the percentage of its customers who say they were completely satisfied with their last Enterprise experience. Enterprise calls that ranking "top box," and that's the standard of excellence they set for themselves when they work with their customers...


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Enterprise calls that ranking "top box," and that's the standard of excellence they set for themselves when they work with their customers. “Top box” performance is important to Enterprise for two reasons. First, it is a fact that completely satisfied customers are far more likely to be repeat customers...


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General points of the essay

A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Cisoc Enterprise IT Enterprise Rent-A-Car Enterprise Risk Enterprise-Rent-a-Car Enterprise Rent a Car Enterprise Paper Market Research - Satisfaction with cars (Indian Customers) Measuring job satisfaction in surveys - Sea Enterprise Essay Enterprise Architecture Enterprise DBMS Family and Medical Leave Act at Enterprise Rent a Car IT and the Enterprise Putting the Enterprise into the Enterprise System

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