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The enablers are: Leadership, People, Policy and Strategy, Processes and Partnership and Resources. There are 4 themes of ?results' that help in determining what has been achieved over a period of time namely; People result, Customer result, Society result and Key performances.(Warwick District Council, 2000)...
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EFQM is increasingly being used as a self-assessment model. It is a comprehensive, systematic and regular review of a company's activities and results referenced against a model of excellence. The two EFQM tools are RADAR (Result, Approach, Deployment, Assessment, Review) scoring matrix) and PATHFINDER Card used for self assessment...
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