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Topic: Business
Number of pages / Number of words: 22 / 5969
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Middle-level managers need to be involved in the change process in order to succeed. Managers need to acquire certain skills and competencies to lead a change successfully (Kreitner & Kinicki, 2004).

Understanding the feedback process is an important skill for managers. A feedback program provides employees with quantifiable and truthful information on performance...


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A feedback program provides employees with quantifiable and truthful information on performance. Feedback serves two functions. Instructional feedback explains roles or teaches new behaviors. Motivational feedback functions as a reward or assures a reward (Kreitner & Kinicki, 2004).

Managers need skills in providing feedback relating to the goal-setting process...


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