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Topic: Business
Number of pages / Number of words: 2 / 358
Essay's paper body

relationships’, Manual of Customer Interface

Management, BWCS Ltd, pp. 69.

3 Hawley, D. and Entner, R. (2003) ‘The intelligent

wireless operator’, Wireless/Mobile Services

report, Yankee Group.

4 Xevelonakis, E. (2004a) ‘Building churn

prediction models’, presented at the IIR Annual

Conference on Optimising CRM & Retention

Strategies, Nice, France...


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relationships’, Manual of Customer Interface

Management, BWCS Ltd, pp. 69.

3 Hawley, D. and Entner, R. (2003) ‘The intelligent

wireless operator’, Wireless/Mobile Services

report, Yankee Group.

4 Xevelonakis, E. (2004a) ‘Building churn

prediction models’, presented at the IIR Annual

Conference on Optimising CRM & Retention

Strategies, Nice, France...


Essay fragment

General points of the essay

2. Strategic Quality Management and Customer Satisfaction Paper A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. An Interface Between Financial Accounting And Cost & Management Accounting And Some Concepts Of Strategic Cost Management Customer Relations Management Customer Relationship Management with respect to Recurring Deposit Account of SBI and ICICI Customer relationships marketing customer relationship management Marketing and Customer Relationships Worksheet Strategic Quality Riordan: Management and Customer Satisfactio customer relationships Three D Interface customer orientated hot water load management Crm-Customer Relationship Management Customer Relationsihp Management SOAP interface

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