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Topic: Miscellaneous
Number of pages / Number of words: 4 / 1044
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B&D should focus on the quality of its products to differentiate from its competitors. B&D will offer a 1 year guaranteed warranty on each of its DeWalt branded products and offer a 24 hour help line for customer service. B&D already scored higher than Makita in standing behind its products and easy to get service, so these qualities should be the basis of differentiation with Makita products...


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B&D will offer a 1 year guaranteed warranty on each of its DeWalt branded products and offer a 24 hour help line for customer service. B&D already scored higher than Makita in standing behind its products and easy to get service, so these qualities should be the basis of differentiation with Makita products...


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