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Topic: Business
Number of pages / Number of words: 4 / 1006
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Some components of total quality management are creating quality frameworks, defining an organization's focus, empowering an organization's employees, and implementing a structure to allow employees to participate in the management of the organization.

Total quality is not based on the ideas of a single person...


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The basic principles are based on Walter A. Shewhart's modern quality control concept, W. Edwards Deming's fourteen points for quality management, Joseph Juran's Juran Trilogy for managing quality, Philip Crosby's four absolutes of quality, Armand Feigenbaum's ideas of a systems approach to quality and separation of costs of quality, and Kaoru Ishikawa's idea of quality circles...


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