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Essay's paper info
Topic: Business
Number of pages / Number of words: 2 / 526
Essay's paper body

Berry. Delivering Quality Service. 1st ed. London: Collier Macmillan, 1990. 1-205.

  • Peters, Glen. Benchmarking Customer Service. 1st ed. London: Pitman, 1994. 1-183.
  • Zeithaml, Valarie A., Mary Jo Bitner. Service Marketing. McGraw Hill, 1996.
  • Zeithaml, Valarie A., Mary Jo Bitner. Service Marketing...

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Berry. Delivering Quality Service. 1st ed. London: Collier Macmillan, 1990. 1-205.

  • Peters, Glen. Benchmarking Customer Service. 1st ed. London: Pitman, 1994. 1-183.
  • Zeithaml, Valarie A., Mary Jo Bitner. Service Marketing. McGraw Hill, 1996.
  • Zeithaml, Valarie A., Mary Jo Bitner. Service Marketing...

Essay fragment

General points of the essay

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