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Topic: Miscellaneous
Number of pages / Number of words: 10 / 2774
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An example of this would be the human resource department. The human resource department job is to help other people within your company and make their jobs better. These people are customers. Internal customers are important to a company, but we will not be discussing them any further in this report...


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These external customers are the people who will be most affected by your customer service. A positive interaction with the company as well as a positive outcome for the customer is the best possible result a company can hope for.

Examples of external customers are

o Someone watching the television

o People getting information from a web site

o People getting information from a book

o Someone purchasing a loaf of bread

o A doctors patient

o People staying at a hotel

Take the following statements into consideration;

“To know our customers and meet their needs better than anyone else...


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Human Resource Human Resource People Inventory "Human Resource Management advocates the devolution of people management from the Human Resource function to line management. However, research shows that this is difficult to achieve in practice (Gratton et al, 1999.) Discuss why this is the case... Critical analysis of the role of individual values in explaining the decisions that managers make concerning key human resource (HR) issues. Human Resource Department As An Internal Consultant Human Resource Dynamics Human Resource Management Human Resource Mangement Human Resource Mgmt Human Resource Policies Human Resource Practices strategic human resource implications of the resource based vew The financial importance of Human Resources Department Trace The Development Of Strategic Human Resource Management From The Resource Based View Of The Firm. How Does The Resource Based View Of The Firm Facilitate And Inhibit The Actual Practice Of Strategic Human Resource Management. Between Two Worlds: Department of State or Department of Defense

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