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Essay's paper info
Topic: Business
Number of pages / Number of words: 4 / 1022
Essay's paper body

Benefits to organizations that use e-Commerce with their business partners

- manufacturers and service companies

o build more collaborative and stronger relationships with suppliers. This includes streamlining and automating the underlying business processes, enabling areas such as

o direct marketing,

o selling,

o customer services, (call centres)

o fulfillment,

o procurement,

o replenishment and

o information management...


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This includes streamlining and automating the underlying business processes, enabling areas such as

o direct marketing,

o selling,

o customer services, (call centres)

o fulfillment,

o procurement,

o replenishment and

o information management.

Benefits to consumers that use e-Commerce (e-Business)

o can buy when you want, from more locations (internet connected terminals) more choices

o when you have more choices you can decide on a product with

better features at a more competitive price

o sometimes products are less expensive online

o can receive more information about the product, make a more informed decision

o greater information leads to more confidence to make a purchase decision

o more info also leads to enhanced customer satisfaction because the customers has a better idea how to use the product

o quicker delivery (for online products)

quick delivery is important for people who want to use the product immediately, as opposed to waiting longer - if they have to wait long, they may pick a competitor's product

Benefits to society

(when consumers and business use e-Commerce)

o cocooning - more individuals can work offsite

o this decreases HR costs for companies because they can have smaller office buildings, less parking spaces, fewer IT services, etc...


Essay fragment

General points of the essay

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