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| Topic: |
Business
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| Number of pages / Number of words: |
16 / 4418 |
Essay's paper body
However, the end result of being able to reduce operating costs would enhance Pokka's competitiveness in the market; as well as enable Pokka to deliver values in respond to its shareholders' needs. One of the methods Pokka should undertake is to reduce the operating costs per customer: to pay the right price, and obtain the most efficient uses of each dollar it pays...
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For example, if Pokka can train each of its salesperson to sell the amount that was previously sold by two salespersons, then Pokka can reduce its operating costs per customer by half.
CUSTOMER SATISFACTION
According to the mission statement of Pokka, it is stated that "to satisfy your needs" which mean it commits to maintain customer satisfactions as best as they can...
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