Buy custom Assessing Corporate Cultures of Southwest Airlines
Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
8 / 2081 |
Essay's paper body
The spirit that exists throughout SWA empowers its employees to believe in themselves, the service they are providing, the business as a whole, and the customers that they serve. SWA employees, including flight attendants, customer service reps, and baggage handlers, are encouraged to take whatever action they deem necessary to meet customer needs or help fellow workers (Milliman 1999)...
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SWA employees, including flight attendants, customer service reps, and baggage handlers, are encouraged to take whatever action they deem necessary to meet customer needs or help fellow workers (Milliman 1999).
The positive spirit and atmosphere that exists throughout SWA is a fundamental piece of a puzzle that begins when employees are first interviewed to become a member of the SWA family...
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