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Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
5 / 1311 |
Essay's paper body
A customer access strategy is a framework of standards, guidelines and processes that defines how the call center will serve customers. And yes, you have one; whether it's documented, effective and used by managers -- or not -- every organization has one.
The customer access strategy must define:
? Customers you will serve (e...
Essay fragment
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A customer access strategy is a framework of standards, guidelines and processes that defines how the call center will serve customers. And yes, you have one; whether it's documented, effective and used by managers -- or not -- every organization has one.
The customer access strategy must define:
? Customers you will serve (e...
Essay fragment
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