Buy custom an user groups exercise influence on the making of social policies and welfare provision?

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Whilst Stein (2001) believes 'Social policy (1) is an expression of social values, (2) is arrived at through a process of debate and decision making, (3) produces a framework for the allocation of social resources to defined categories of people for the purpose of resolving or eliminating social problems, (4) often seeks to affect the future behaviour of members of society, and (5) has the force of law' (p...

Here, the growth of consumer power saw views of service users as central in modernising public services (Alcock et al., 2005). Initial attempts to include user groups frequently failed to listen to views of disadvantaged and vulnerable groups, especially those of children and young people, disabled people and ethnic minorities...

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